Pre-Order Shipping

All pre-order items are shipped to Little Bluebird Smocks first, not directly to customers.

Please note that the Estimated Time of Arrival (ETA) listed on each product refers to when we expect to receive the shipment from our manufacturer—not when your order will arrive at your doorstep.

Once your preorder arrives at our office, please allow 5–7 business days for inventory checks, quality inspections, packaging, and shipment.

Because all ETAs are provided by our manufacturers, unforeseen delays such as production issues, customs processing, weather, or carrier delays may occur. While these situations are outside of our control, we will always do our best to keep you updated through our Facebook VIP Group and email whenever possible.

Ready-to-Ship Orders

Ready-to-Ship items typically ship within 5–7 business days.

If your order contains both Ready-to-Ship and preorder items, your order will ship together once all items have arrived.

If you would prefer your Ready-to-Ship items to be sent separately, please place separate orders or email us after your purchase. Additional shipping charges may apply.

Tracking Your Order

Once your order ships, you will receive an email containing your tracking information.

Please allow up to 72 hours for tracking updates to appear after your package has been accepted by the shipping carrier.

Lost, Stolen, or Damaged Packages

Once your package has been scanned by the shipping carrier, responsibility for the shipment transfers to the carrier.

If your tracking shows "Delivered" but you have not received your package, we recommend:

• Checking around your home and mailbox
• Asking neighbors or household members
• Contacting your local post office
• Allowing 3–5 business days, as packages occasionally arrive after being marked delivered

We are always happy to help guide you through the claims process if needed.

Shipping Protection

Shipping Protection is automatically added to every order during checkout.

If Shipping Protection is removed before purchase, Little Bluebird Smocks cannot replace or refund orders that are lost, stolen, or damaged during transit.