All sales are final.
Due to the nature of our products, we do not offer refunds or cancellations on Ready-to-Ship items, preorder items, or personalized/custom orders unless a verified manufacturer defect is present.
Shipping charges are non-refundable.
If you believe your item has a manufacturer defect, please email littlebluebirdsmocks@gmail.com within 48 hours of delivery. Your email must include:
- Your order number
- Full name
- A brief description of the issue
- Clear photographs showing the defect
To qualify for review, the item must be:
- Unworn
- Unwashed
- In its original packaging
- Tags still attached
If your claim is approved, we will provide a prepaid return shipping label. The item must be mailed back within 5 business days.
Please note that slight variations, handmade characteristics, or minor imperfections are part of the manufacturing process and are not considered defects.